WEBSITE TERMS OF USE

Last Updated: January 8, 2026

These Terms of Service (“Terms”) govern your access to and use of the Popins website located at https://www.popins.ai, and any related products, software, applications, and services provided by Popins (collectively, the “Services”). The Services are operated by Popins, Inc., a Delaware corporation (“Popins,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services. If you are using the Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.

1. Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you meet this requirement.

2. The Services

Popins provides tools that allow users to ask questions and receive answers based on documents, files, and data they provide or connect to the Services (“Customer Content”). Popins does not replace professional judgment. The Services are designed to assist with information retrieval and execution support, not to provide legal, financial, tax, or professional advice.

3. Accounts and Registration

You may be required to create an account to use the Services.

You agree to:

  • provide accurate and complete information;

  • keep your credentials secure; and

  • notify us promptly of any unauthorized access.

You are responsible for all activity that occurs under your account.

4. Customer Content & Data Ownership

You retain all ownership rights to your Customer Content. By using the Services, you grant Popins a limited, non-exclusive, worldwide license to access, process, store, and analyze Customer Content solely to provide and improve the Services, including generating answers, drafts, reminders, and summaries at your request. We do not claim ownership of your Customer Content.

5. AI-Assisted Outputs & User Responsibility

Popins uses automated systems to generate outputs based on Customer Content.

You acknowledge and agree that:

  • outputs may be incomplete, outdated, or inaccurate;

  • you are responsible for reviewing and verifying outputs before relying on or acting on them; and

  • Popins does not guarantee correctness, completeness, or suitability for any specific purpose.

Popins is a tool for assistance — you remain responsible for decisions and actions taken.

6. Third-Party Services

The Services may connect to or integrate with third-party services (e.g., email providers, cloud storage, accounting tools). Your use of third-party services is governed by their terms and policies. Popins is not responsible for third-party availability, security, or data practices.

7. Acceptable Use

You agree not to:

  • violate any law or regulation;

  • upload malicious code or harmful content;

  • attempt to gain unauthorized access to systems;

  • scrape or reverse engineer the Services;

  • use the Services to build a competing product;

  • impersonate others or misrepresent your identity.

We may suspend or terminate access for violations.

8. Fees, Billing, and Cancellation

Certain features may require payment.

If you subscribe:

  • fees are billed in advance and are non-refundable unless required by law;

  • you authorize us to charge your payment method on a recurring basis;

  • you may cancel at any time, effective at the end of the current billing period.

We may change pricing with reasonable notice.

9. Intellectual Property

The Services, including software, designs, logos, and content (excluding Customer Content), are owned by Popins or its licensors and are protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

10. Feedback

If you provide feedback or suggestions, you grant Popins the right to use them without restriction or compensation.

11. Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, POPINS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POPINS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. POPINS’ TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED $100 USD OR THE AMOUNT PAID BY YOU IN THE PREVIOUS SIX (6) MONTHS, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless Popins and its affiliates from any claims arising out of:

  • your use of the Services;

  • your violation of these Terms; or

  • your Customer Content.

14. Suspension and Termination

We may suspend or terminate your account at any time for violation of these Terms or to protect the Services.

Upon termination:

  • your right to use the Services ends;

  • we may delete Customer Content after a reasonable period.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles.

16. Dispute Resolution

Any dispute arising out of these Terms or the Services shall be resolved by binding arbitration in San Francisco County, California, except that either party may seek injunctive relief for misuse of intellectual property or unauthorized access.

YOU WAIVE THE RIGHT TO A JURY TRIAL AND CLASS ACTIONS.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance.

18. Contact

Questions about these Terms?

Email: support@popins.ai
Address: [Insert legal entity address]